{"title":"Research Use Only","description":null,"products":[{"product_id":"improve-sample-liquefaction-processor-1a","title":"IMPROVE Sample Liquefaction Processor-1A","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eA molecular diagnostic system solution component grouped under the category Solution for LDT, designed for GI tumor analysis .\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eQty: 1 \/ Standard Unit\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFor Research Use Only\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification: ISO13485\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Policy\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eONE (1) YEAR LIMITED DEPOT WARRANTY — RESEARCH USE ONLY (RUO) PRODUCTS\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e0. Intended Use Notice\u003c\/strong\u003e\u003cbr\u003eThis product is labeled and sold strictly for \u003cstrong\u003eResearch Use Only (RUO)\u003c\/strong\u003e. It is \u003cstrong\u003enot intended, labeled, or authorized for use in the diagnosis, treatment, prevention, or clinical management of any disease or condition in humans or animals\u003c\/strong\u003e. It has not been submitted for, and does not require, 510(k) clearance, PMA approval, or equivalent regulatory clearance, as it is not marketed for clinical or diagnostic use. This warranty applies solely to the product's performance in research, laboratory, investigational, or non-clinical settings.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Provider and Term\u003c\/strong\u003e\u003cbr\u003eThe warranty is provided and conducted strictly by the manufacturer of this particular product, not by Medaza Inc.. The manufacturer warrants to the original purchasing entity (\"Buyer\") that the hardware product sold shall be free from defects in materials and workmanship under normal research\/laboratory use for a period of one (1) year from the date of shipment. This warranty does not constitute, and shall not be construed as, any representation regarding the product's suitability for clinical, diagnostic, or therapeutic use.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Depot-Only Return Procedure\u003c\/strong\u003e\u003cbr\u003eWarranty service is strictly a depot-return process conducted directly by the manufacturer of this particular product.\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eFirst Step (Intake):\u003c\/strong\u003e To initiate a warranty claim, the Buyer must not contact the manufacturer directly. The Buyer must contact Medaza, Inc. first by email at \u003ca href=\"mailto:contactusa@medaza-platform.com\"\u003econtactusa@medaza-platform.com\u003c\/a\u003e.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDelegation:\u003c\/strong\u003e Upon receipt of the email, Medaza, Inc. will delegate and coordinate the direct connection between the manufacturer of this particular product and the Buyer, facilitating the return logistics and securing the required Return Merchandise Authorization (RMA) number.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eShipment:\u003c\/strong\u003e No shipments will be accepted by the manufacturer's facility without an active, authorized RMA number. The product must be securely packaged in its original packaging (or equivalent protective packaging) and shipped directly to the designated service facility of the manufacturer of this particular product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Allocation of Shipping Costs (Two-Way Shipping)\u003c\/strong\u003e\u003cbr\u003eThe Buyer assumes full financial responsibility for all shipping logistics, packaging, handling fees, customs\/tariffs, and insurance transit costs associated with the warranty claim. This includes:\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eInbound Shipping:\u003c\/strong\u003e The cost to safely transport the product from the Buyer's facility to the designated service location of the manufacturer.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOutbound Shipping:\u003c\/strong\u003e The cost to return the repaired or replaced product from the manufacturer's facility back to the Buyer's designated location.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Universal Recall \u0026amp; Systemic Defect Exception\u003c\/strong\u003e\u003cbr\u003eThe shipping cost allocation in Section 3 shall be waived solely in the event that the returned product is officially determined by the manufacturer, Medaza, Inc. or an authorized regulatory or safety body to be subject to a Universal Recall, Safety Alert, or a verified batch-wide Systemic Manufacturing Defect. In such extraordinary circumstances, the manufacturer will cover standard two-way ground shipping costs.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Warranty Exclusions\u003c\/strong\u003e\u003cbr\u003eThis warranty does not cover:\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003eDisposable research consumables (including but not limited to needles, sutures, catheters, and single-use accessories) once packaging is opened.\u003c\/li\u003e\n\u003cli\u003eDamage caused by accident, abuse, liquid spills, improper cleaning\/sterilization procedures, neglect, or unauthorized modifications\/repairs.\u003c\/li\u003e\n\u003cli\u003eNormal wear and tear or cosmetic degradation.\u003c\/li\u003e\n\u003cli\u003eAny use of the product outside of research, laboratory, or non-clinical investigational settings, including any off-label clinical, diagnostic, or therapeutic use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Disclaimer of Clinical Warranties\u003c\/strong\u003e\u003cbr\u003eBecause this product is designated Research Use Only, no warranty — express or implied — is made regarding its accuracy, reliability, or fitness for any clinical, diagnostic, therapeutic, or regulated medical use. Buyer assumes full responsibility for determining the product's suitability for its intended research application and for compliance with all applicable institutional, state, and federal research-use regulations.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Improve Medical USA","offers":[{"title":"Default Title","offer_id":55549881975075,"sku":"IMPROVE012","price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/7142\/0963\/files\/Screenshot2026-09-02at5.11.33PM.png?v=1788394305"},{"product_id":"improve-diagnostic-kit-for-crc-gene-methylation","title":"IMPROVE Diagnostic Kit for CRC Gene Methylation","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eA fluorometric PCR molecular diagnostic kit grouped under the category Solution for LDT, designed for GI tumor analysis .\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eQty: 48 tests\/box \/ Fluorometric PCR Format\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFor Research Use Only\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification: ISO13485\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Policy\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eLIMITED WARRANTY — RESEARCH USE ONLY (RUO) DISPOSABLE CONSUMABLES\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e0. Intended Use Notice\u003c\/strong\u003e\u003cbr\u003eThis product is labeled and sold strictly for \u003cstrong\u003eResearch Use Only (RUO)\u003c\/strong\u003e. It is \u003cstrong\u003enot intended, labeled, or authorized for use in the diagnosis, treatment, prevention, or clinical management of any disease or condition in humans or animals\u003c\/strong\u003e. It has not been submitted for, and does not require, 510(k) clearance, PMA approval, or equivalent regulatory clearance. This warranty applies solely to the product's condition and manufacturing quality as delivered for research, laboratory, or non-clinical investigational use.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Provider and Scope\u003c\/strong\u003e\u003cbr\u003eThe warranty is provided and conducted strictly by the manufacturer of this particular product, not by Medaza,Inc. The manufacturer warrants to the original purchasing entity (\"Buyer\") that, at the time of shipment, this disposable consumable product is free from defects in materials and workmanship, and conforms to its published specifications, provided the product's original packaging and sterile barrier (if applicable) remain unopened and intact.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eBecause this product is a single-use, disposable item, \u003cstrong\u003ethis warranty is strictly limited to manufacturing and packaging defects discovered prior to use and does not constitute a general performance, durability, or time-based warranty.\u003c\/strong\u003e Once a unit's packaging has been opened or the unit has been used, it is no longer eligible for warranty claim, regardless of remaining inventory age.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Claim Window\u003c\/strong\u003e\u003cbr\u003eA warranty claim must be submitted within \u003cstrong\u003ethirty (30) days of receipt\u003c\/strong\u003e of the shipment, or before the product's labeled expiration date, whichever is earlier. Claims submitted outside this window will not be honored.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Depot\/Reporting-Only Return Procedure\u003c\/strong\u003e\u003cbr\u003eWarranty service for disposable consumables is handled as a reporting and credit\/replacement process, not a repair process.\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eFirst Step (Intake):\u003c\/strong\u003e The Buyer must not contact the manufacturer directly. The Buyer must contact Medaza,Inc first by email at \u003ca href=\"mailto:contactusa@medaza-platform.com\"\u003econtactusa@medaza-platform.com\u003c\/a\u003e, including lot number, quantity affected, photos of the defect and packaging, and date of receipt.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDelegation:\u003c\/strong\u003e Medaza, Inc. will coordinate with the manufacturer to validate the claim and determine whether replacement, credit, or return is appropriate. If a physical return is required for manufacturer inspection, Medaza, Inc. will secure a Return Merchandise Authorization (RMA) number before any shipment is accepted.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNo Unauthorized Returns:\u003c\/strong\u003e No shipments will be accepted by the manufacturer's facility without an active, authorized RMA number.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Allocation of Shipping Costs\u003c\/strong\u003e\u003cbr\u003eFor validated manufacturing-defect claims, the manufacturer will cover reasonable inbound and outbound shipping costs for the affected units. For claims found not to be a manufacturing defect (see Section 6), the Buyer is responsible for all associated shipping costs.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Universal Recall \u0026amp; Systemic Defect Exception\u003c\/strong\u003e\u003cbr\u003eIf the affected lot is officially determined by the manufacturer, Medaza, Inc., or an authorized regulatory or safety body to be subject to a Universal Recall, Safety Alert, or a verified batch-wide Systemic Manufacturing Defect, the manufacturer will cover full replacement and standard two-way ground shipping costs for all affected units, regardless of the 30-day claim window in Section 2.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Warranty Exclusions\u003c\/strong\u003e\u003cbr\u003eThis warranty does not cover:\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003eAny unit where the original packaging or sterile barrier has been opened, breached, or tampered with.\u003c\/li\u003e\n\u003cli\u003eDamage caused by improper storage (including temperature\/humidity excursions outside labeled conditions), accident, abuse, liquid exposure, neglect, or improper handling by the Buyer.\u003c\/li\u003e\n\u003cli\u003eProducts used past their labeled expiration date.\u003c\/li\u003e\n\u003cli\u003eNormal variability in disposable consumables that falls within published specification tolerances.\u003c\/li\u003e\n\u003cli\u003eAny use of the product outside of research, laboratory, or non-clinical investigational settings, including any off-label clinical, diagnostic, or therapeutic use.\u003c\/li\u003e\n\u003cli\u003eIndirect, incidental, or consequential costs arising from use of a defective unit (e.g., cost of repeated research runs, lost data, or lost research time).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Disclaimer of Clinical Warranties\u003c\/strong\u003e\u003cbr\u003eBecause this product is designated Research Use Only, no warranty — express or implied — is made regarding its accuracy, reliability, sterility for clinical use, or fitness for any clinical, diagnostic, therapeutic, or regulated medical use. Buyer assumes full responsibility for determining the product's suitability for its intended research application and for compliance with all applicable institutional, state, and federal research-use regulations.\u003c\/p\u003e","brand":"Improve Medical USA","offers":[{"title":"Default Title","offer_id":55554723053859,"sku":null,"price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/7142\/0963\/files\/Screenshot2026-09-03at11.49.14AM.png?v=1788461366"},{"product_id":"improve-h-pylori-genotyping-test-kit","title":"IMPROVE H.pylori Genotyping Test Kit","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eA real-time PCR genotyping test kit grouped under the category Solution for LDT, designed for GI tumor analysis .\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eQty: 48 tests\/box \/ Real-time PCR Format\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFor Research Use Only\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification: ISO13485\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Policy\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eLIMITED WARRANTY — RESEARCH USE ONLY (RUO) DISPOSABLE CONSUMABLES\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e0. Intended Use Notice\u003c\/strong\u003e\u003cbr\u003eThis product is labeled and sold strictly for \u003cstrong\u003eResearch Use Only (RUO)\u003c\/strong\u003e. It is \u003cstrong\u003enot intended, labeled, or authorized for use in the diagnosis, treatment, prevention, or clinical management of any disease or condition in humans or animals\u003c\/strong\u003e. It has not been submitted for, and does not require, 510(k) clearance, PMA approval, or equivalent regulatory clearance. This warranty applies solely to the product's condition and manufacturing quality as delivered for research, laboratory, or non-clinical investigational use.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Provider and Scope\u003c\/strong\u003e\u003cbr\u003eThe warranty is provided and conducted strictly by the manufacturer of this particular product, not by Medaza,Inc. The manufacturer warrants to the original purchasing entity (\"Buyer\") that, at the time of shipment, this disposable consumable product is free from defects in materials and workmanship, and conforms to its published specifications, provided the product's original packaging and sterile barrier (if applicable) remain unopened and intact.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eBecause this product is a single-use, disposable item, \u003cstrong\u003ethis warranty is strictly limited to manufacturing and packaging defects discovered prior to use and does not constitute a general performance, durability, or time-based warranty.\u003c\/strong\u003e Once a unit's packaging has been opened or the unit has been used, it is no longer eligible for warranty claim, regardless of remaining inventory age.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Claim Window\u003c\/strong\u003e\u003cbr\u003eA warranty claim must be submitted within \u003cstrong\u003ethirty (30) days of receipt\u003c\/strong\u003e of the shipment, or before the product's labeled expiration date, whichever is earlier. Claims submitted outside this window will not be honored.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Depot\/Reporting-Only Return Procedure\u003c\/strong\u003e\u003cbr\u003eWarranty service for disposable consumables is handled as a reporting and credit\/replacement process, not a repair process.\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eFirst Step (Intake):\u003c\/strong\u003e The Buyer must not contact the manufacturer directly. The Buyer must contact Medaza,Inc first by email at \u003ca href=\"mailto:contactusa@medaza-platform.com\"\u003econtactusa@medaza-platform.com\u003c\/a\u003e, including lot number, quantity affected, photos of the defect and packaging, and date of receipt.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDelegation:\u003c\/strong\u003e Medaza, Inc. will coordinate with the manufacturer to validate the claim and determine whether replacement, credit, or return is appropriate. If a physical return is required for manufacturer inspection, Medaza, Inc. will secure a Return Merchandise Authorization (RMA) number before any shipment is accepted.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNo Unauthorized Returns:\u003c\/strong\u003e No shipments will be accepted by the manufacturer's facility without an active, authorized RMA number.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Allocation of Shipping Costs\u003c\/strong\u003e\u003cbr\u003eFor validated manufacturing-defect claims, the manufacturer will cover reasonable inbound and outbound shipping costs for the affected units. For claims found not to be a manufacturing defect (see Section 6), the Buyer is responsible for all associated shipping costs.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Universal Recall \u0026amp; Systemic Defect Exception\u003c\/strong\u003e\u003cbr\u003eIf the affected lot is officially determined by the manufacturer, Medaza, Inc., or an authorized regulatory or safety body to be subject to a Universal Recall, Safety Alert, or a verified batch-wide Systemic Manufacturing Defect, the manufacturer will cover full replacement and standard two-way ground shipping costs for all affected units, regardless of the 30-day claim window in Section 2.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Warranty Exclusions\u003c\/strong\u003e\u003cbr\u003eThis warranty does not cover:\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003eAny unit where the original packaging or sterile barrier has been opened, breached, or tampered with.\u003c\/li\u003e\n\u003cli\u003eDamage caused by improper storage (including temperature\/humidity excursions outside labeled conditions), accident, abuse, liquid exposure, neglect, or improper handling by the Buyer.\u003c\/li\u003e\n\u003cli\u003eProducts used past their labeled expiration date.\u003c\/li\u003e\n\u003cli\u003eNormal variability in disposable consumables that falls within published specification tolerances.\u003c\/li\u003e\n\u003cli\u003eAny use of the product outside of research, laboratory, or non-clinical investigational settings, including any off-label clinical, diagnostic, or therapeutic use.\u003c\/li\u003e\n\u003cli\u003eIndirect, incidental, or consequential costs arising from use of a defective unit (e.g., cost of repeated research runs, lost data, or lost research time).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Disclaimer of Clinical Warranties\u003c\/strong\u003e\u003cbr\u003eBecause this product is designated Research Use Only, no warranty — express or implied — is made regarding its accuracy, reliability, sterility for clinical use, or fitness for any clinical, diagnostic, therapeutic, or regulated medical use. Buyer assumes full responsibility for determining the product's suitability for its intended research application and for compliance with all applicable institutional, state, and federal research-use regulations.\u003c\/p\u003e","brand":"Improve Medical USA","offers":[{"title":"Default Title","offer_id":55554816475427,"sku":"IMPROVE014","price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/7142\/0963\/files\/Screenshot2026-09-03at12.10.59PM.png?v=1788462680"},{"product_id":"improve-h-pylori-drug-resistance-gene-detection-kit","title":"IMPROVE H. pylori Drug Resistance Gene Detection Kit","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eA real-time PCR drug resistance detection kit grouped under the category Solution for LDT, designed for GI tumor analysis .\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eQty: 48 tests\/box \/ Real-time PCR Format\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFor Research Use Only\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification: ISO13485\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty Policy\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eLIMITED WARRANTY — RESEARCH USE ONLY (RUO) DISPOSABLE CONSUMABLES\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e0. Intended Use Notice\u003c\/strong\u003e\u003cbr\u003eThis product is labeled and sold strictly for \u003cstrong\u003eResearch Use Only (RUO)\u003c\/strong\u003e. It is \u003cstrong\u003enot intended, labeled, or authorized for use in the diagnosis, treatment, prevention, or clinical management of any disease or condition in humans or animals\u003c\/strong\u003e. It has not been submitted for, and does not require, 510(k) clearance, PMA approval, or equivalent regulatory clearance. This warranty applies solely to the product's condition and manufacturing quality as delivered for research, laboratory, or non-clinical investigational use.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Provider and Scope\u003c\/strong\u003e\u003cbr\u003eThe warranty is provided and conducted strictly by the manufacturer of this particular product, not by Medaza,Inc. The manufacturer warrants to the original purchasing entity (\"Buyer\") that, at the time of shipment, this disposable consumable product is free from defects in materials and workmanship, and conforms to its published specifications, provided the product's original packaging and sterile barrier (if applicable) remain unopened and intact.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eBecause this product is a single-use, disposable item, \u003cstrong\u003ethis warranty is strictly limited to manufacturing and packaging defects discovered prior to use and does not constitute a general performance, durability, or time-based warranty.\u003c\/strong\u003e Once a unit's packaging has been opened or the unit has been used, it is no longer eligible for warranty claim, regardless of remaining inventory age.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Claim Window\u003c\/strong\u003e\u003cbr\u003eA warranty claim must be submitted within \u003cstrong\u003ethirty (30) days of receipt\u003c\/strong\u003e of the shipment, or before the product's labeled expiration date, whichever is earlier. Claims submitted outside this window will not be honored.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Depot\/Reporting-Only Return Procedure\u003c\/strong\u003e\u003cbr\u003eWarranty service for disposable consumables is handled as a reporting and credit\/replacement process, not a repair process.\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eFirst Step (Intake):\u003c\/strong\u003e The Buyer must not contact the manufacturer directly. The Buyer must contact Medaza,Inc first by email at \u003ca href=\"mailto:contactusa@medaza-platform.com\"\u003econtactusa@medaza-platform.com\u003c\/a\u003e, including lot number, quantity affected, photos of the defect and packaging, and date of receipt.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDelegation:\u003c\/strong\u003e Medaza, Inc. will coordinate with the manufacturer to validate the claim and determine whether replacement, credit, or return is appropriate. If a physical return is required for manufacturer inspection, Medaza, Inc. will secure a Return Merchandise Authorization (RMA) number before any shipment is accepted.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNo Unauthorized Returns:\u003c\/strong\u003e No shipments will be accepted by the manufacturer's facility without an active, authorized RMA number.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Allocation of Shipping Costs\u003c\/strong\u003e\u003cbr\u003eFor validated manufacturing-defect claims, the manufacturer will cover reasonable inbound and outbound shipping costs for the affected units. For claims found not to be a manufacturing defect (see Section 6), the Buyer is responsible for all associated shipping costs.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Universal Recall \u0026amp; Systemic Defect Exception\u003c\/strong\u003e\u003cbr\u003eIf the affected lot is officially determined by the manufacturer, Medaza, Inc., or an authorized regulatory or safety body to be subject to a Universal Recall, Safety Alert, or a verified batch-wide Systemic Manufacturing Defect, the manufacturer will cover full replacement and standard two-way ground shipping costs for all affected units, regardless of the 30-day claim window in Section 2.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Warranty Exclusions\u003c\/strong\u003e\u003cbr\u003eThis warranty does not cover:\u003c\/p\u003e\n\u003cul dir=\"ltr\"\u003e\n\u003cli\u003eAny unit where the original packaging or sterile barrier has been opened, breached, or tampered with.\u003c\/li\u003e\n\u003cli\u003eDamage caused by improper storage (including temperature\/humidity excursions outside labeled conditions), accident, abuse, liquid exposure, neglect, or improper handling by the Buyer.\u003c\/li\u003e\n\u003cli\u003eProducts used past their labeled expiration date.\u003c\/li\u003e\n\u003cli\u003eNormal variability in disposable consumables that falls within published specification tolerances.\u003c\/li\u003e\n\u003cli\u003eAny use of the product outside of research, laboratory, or non-clinical investigational settings, including any off-label clinical, diagnostic, or therapeutic use.\u003c\/li\u003e\n\u003cli\u003eIndirect, incidental, or consequential costs arising from use of a defective unit (e.g., cost of repeated research runs, lost data, or lost research time).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Disclaimer of Clinical Warranties\u003c\/strong\u003e\u003cbr\u003eBecause this product is designated Research Use Only, no warranty — express or implied — is made regarding its accuracy, reliability, sterility for clinical use, or fitness for any clinical, diagnostic, therapeutic, or regulated medical use. Buyer assumes full responsibility for determining the product's suitability for its intended research application and for compliance with all applicable institutional, state, and federal research-use regulations.\u003c\/p\u003e","brand":"Improve Medical USA","offers":[{"title":"Default Title","offer_id":55554833416483,"sku":"IMPROVE015","price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/7142\/0963\/files\/Screenshot2026-09-03at12.22.56PM.png?v=1788463387"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/7142\/0963\/collections\/Gemini_Generated_Image_546wtt546wtt546w.png?v=1786417856","url":"https:\/\/us.medaza-platform.com\/collections\/research-use-only.oembed","provider":"Medaza, Inc. (USA)","version":"1.0","type":"link"}