For Veterinary Use only IMPROVE ESR Fast Detector

For Veterinary Use only 

Diagnostic equipment providing channels for blood sedimentation analysis within a closed ESR system .

Qty: 10 / • 10 Channels / 280mm x 80mm x 111mm

Certification: ISO13485

Warranty Policy

ONE (1) YEAR LIMITED DEPOT WARRANTY — VETERINARY USE ONLY (VUO) DEVICES

0. Intended Use Notice This product is labeled and sold strictly for Veterinary Use Only. It is not intended, labeled, or authorized for use in the diagnosis, treatment, prevention, or clinical management of any disease or condition in humans. This product is not a human medical device and has not been evaluated or cleared for human clinical use. Veterinary medical devices of this type are generally not subject to premarket clearance by FDA's Center for Veterinary Medicine (FDA-CVM), which primarily regulates animal drugs, feed, and certain veterinary biologics rather than veterinary hardware/devices. This warranty applies solely to the product's performance in veterinary clinical settings.

1. Warranty Provider and Term The warranty is provided and conducted strictly by the manufacturer of this particular product, not by Medaza, Inc.. The manufacturer of this particular product warrants to the original purchasing entity ("Buyer") that the hardware product sold shall be free from defects in materials and workmanship under normal veterinary clinical use for a period of one (1) year from the date of shipment. This warranty does not constitute, and shall not be construed as, any representation regarding the product's suitability for human clinical, diagnostic, or therapeutic use.

2. Depot-Only Return Procedure Warranty service is strictly a depot-return process conducted directly by the manufacturer of this particular product.

• First Step (Intake): To initiate a warranty claim, the Buyer must not contact the manufacturer directly. The Buyer must contact Medaza, Inc. first by email at contactusa@medaza-platform.com.
• Delegation: Upon receipt of the email, Medaza, Inc. will delegate and coordinate the direct connection between the manufacturer of this particular product and the Buyer, facilitating the return logistics and securing the required Return Merchandise Authorization (RMA) number.
• Shipment: No shipments will be accepted by the manufacturer's facility without an active, authorized RMA number. The product must be securely packaged in its original packaging (or equivalent protective packaging) and shipped directly to the designated service facility of the manufacturer of this particular product.

3. Allocation of Shipping Costs (Two-Way Shipping) The Buyer assumes full financial responsibility for all shipping logistics, packaging, handling fees, customs/tariffs, and insurance transit costs associated with the warranty claim. This includes:

• Inbound Shipping: The cost to safely transport the product from the Buyer's facility to the designated service location of the manufacturer of this particular product.
• Outbound Shipping: The cost to return the repaired or replaced product from the facility of the manufacturer of this particular product back to the Buyer's designated location.

4. Universal Recall & Systemic Defect Exception The shipping cost allocation in Section 3 shall be waived solely in the event that the returned product is officially determined by the manufacturer of this particular product, Medaza, Inc., or an authorized regulatory body (e.g., FDA-CVM) to be subject to a Universal Recall, Safety Alert, or a verified batch-wide Systemic Manufacturing Defect. In such extraordinary circumstances, the manufacturer of this particular product will cover standard two-way ground shipping costs.

5. Warranty Exclusions This warranty does not cover:

• Disposable clinical consumables (including but not limited to needles, sutures, and catheters) once packaging is opened.
• Damage caused by accident, abuse, liquid spills, improper sterilization, neglect, or unauthorized modifications/repairs.
• Normal wear and tear or cosmetic degradation.
• Any use of the product outside of veterinary clinical settings, including any off-label human clinical, diagnostic, or therapeutic use.

6. Disclaimer of Human-Use Warranties Because this product is designated Veterinary Use Only, no warranty — express or implied — is made regarding its suitability, safety, or fitness for use in humans, or for any human clinical, diagnostic, or therapeutic application. Buyer assumes full responsibility for confirming the product's suitability for its intended veterinary application and for compliance with all applicable state veterinary practice regulations.